Ohospital
Provider
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Frequently Asked
Questions
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General
What is OhospitalProvider?
Who is OhospitalProvider built for?
Do I need to install anything to use OhospitalProvider?
Account & Access
How do I create an account for my pharmacy?
What is KYC/KYB verification and why is it required?
How do I set up two-factor authentication (2FA)?
Can I add multiple staff members with different roles?
Inventory & Stock
How does OhospitalProvider track medicine stock and expiry?
Can I manage multiple pharmacy branches from one account?
What happens when a medicine batch is deactivated?
Sales, Orders & Payments
How do I process a sale or order?
What payment methods does OhospitalProvider support?
How do customer wallets and loans work?
Reporting
What kind of reports and analytics can I see?
Can I export reports?
Billing & Subscription
What subscription plans are available?
How do I upgrade or change my plan?
Support
How do I contact support if I have an issue?
Where can I find the terms of service and privacy policy?